Refund Policy
At crochetikona we want you to be fully satisfied with your purchase. If you are not happy with your order, please review our refund policy below:
1. Digital Products (Crochet Patterns, Courses, and Bundles)
Due to the nature of digital products, all sales are final and non-refundable.
If you experience any issues with downloading or accessing your files, please contact us at crochetikona@gmail.com and we’ll be happy to assist you.
2. Physical Products (If applicable)
Refunds or exchanges are available within [10days] days of receiving your order.
Items must be unused, in original packaging, and in the same condition as received.
Customers are responsible for return shipping costs unless the item was defective or incorrect.
3. Order Cancellations
Orders for digital products cannot be canceled once they have been processed.
For physical products, cancellation requests must be made within [3days] hours of purchase.
4. Refund Processing Time
Approved refunds will be processed within [10days] business days, and the amount will be credited back to your original payment method.
5. Contact Us
If you have any questions about our refund policy, please reach out to us at crochetikona@gmail.com